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How To Order | Jennie Gill

How to order

You can order most items directly on this website. Add them to your cart from individual product pages. Once you have added all the items, place your order at the checkout, then make your payment directly in to our bank account. Please use your order number as the payment reference.

Alternatively, please contact Jennie by email, phone or post if you would like to order a piece of jewellery from stock items. Jennie can accept all major credit cards (excluding American Express), cheques and bank transfers can be arranged. Prices shown include VAT within the UK and EU.

Delivery generally is 2-6 weeks but do let Jennie know if you have a date in mind and she will try her best to deliver within it.

All work is posted within the UK by special delivery, signed for and insured. This service is £7.50 per package. For international orders, Jennie will be in touch after you complete your purchase to arrange shipping. Costs will vary dependent on destination and order value.

Jennie is happy to exchange or refund unworn pieces from stock items within 2 weeks of receipt of delivery. Please be aware customers will need to return goods by special delivery, fully insured. Customers are also asked to include proof of purchase.

If pieces are bought from any of the galleries that Jennie supplies, please contact the gallery direct. If you would like to purchase from a gallery please check Jennie’s list of stockists.

Jennie is happy to discuss pieces to commission but please be aware that as non-stock items, made to order, these pieces require a 50% non-refundable deposit to show commitment to my time involved in creating a really special, one-off piece.